Business Customers: Government

With rapid changes in technology the responsibilities of the internal help desk continue to become more challenging. CompUSA Call Center Services answers the call to accept and adapt the help desk to the current requirements of your end-users, your technology and your company.

Many government entities are already benefiting from CompUSA's expertise in supporting their end-users by outsourcing or augmenting their help desk to CompUSA. Now, they are able to focus their resources on their core competencies.

CompUSA Call Center Services offers government entities:

Custom Help Desk Solutions (300 calls per day minimum)
   Technical Support
        Hardware support
        Off-the-shelf software support
        Proprietary software support
        Internet and email product support
   24 X 7 availability
   Customized service levels
   Dedicated support teams or shared teams
   On-site project management
   In-depth, accurate reporting
   Branded or non-branded service

DIAL-A-TECH^sm Professional
CompUSA is proud to bring our government customers DIAL-A-TECH^sm Professional. You can purchase DIAL-A-TECH^sm Professional cards at any of our CompUSA locations nationwide or by calling 1-888-NOW-TECH (1-888-669-8324).

Covering the latest software titles and hardware products DIAL-A-TECH^sm Professional is the "one source" for all of your technical support needs. Features include:
        Unlimited calls for 1 Year
        24 X 7 X 365 Availability
        Technical software support on over 70 (PC & Mac) titles
        "How-to" software support on over 50 (PC & Mac) titles
        Up and running hardware support (PC & Mac)
        Certified Agents
        $129.99 per card/user
        SKU 237582,

For more support options, click here.

DIAL-A-TECH^sm cards are non-transferable - valid for one user only. CompUSA reserves the right to suspend or terminate access of any card which CompUSA in its sole discretion, determines is subject to irregular, excessive or fraudulent use. Scope of coverage is subject to change without notice. DIAL-A-TECH^sm is a service mark of CompUSA Management Company.