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CompUSABusiness.com » Customer Service » Privacy » P3P Compliance

CompUSA recognizes and respects the privacy of our customers. We understand the importance and sensitivity of providing personal information and ensure your information is safeguarded carefully. CompUSA has created the following human-readable privacy policy to explain what personal information is collected and how we use the information provided. This policy also compliments CompUSA's machine-readable privacy policy. We encourage you to read the information below and, as with any web site you visit, be cautious before disclosing any information about yourself. We hope you always have a safe and enjoyable Internet experience.

We invite you to contact us if you have any questions regarding our privacy practices. Comments /concerns may be directed to [email protected].

You may also contact us via mail at:

CompUSA
Attn. E-Commerce Privacy
14951 North Dallas Parkway
Dallas, Texas 75254
USA

Why does CompUSA collect personal information?
We gather personal information to establish your account, process an online order and inform our customers of special discounts, offers and contests. Occasionally, we conduct market research including anonymous user analysis, web site administration and development. For these purposes, CompUSA contracts with third party service partners. These partners provide us with data collection, storage and reporting services only and are restricted from using your information in any way, other than to help us make our site more useful to our visitors. Service partners are required to sign confidentiality agreements and will abide by CompUSA's privacy policies. To opt-out of having your personal information available to our service partners, please click here.

Remember - any collection of personal information by compusa.com is done to make your shopping experience on our site more convenient and user-friendly.

What personal information does CompUSA collect?
The information we collect is described in the following three categories: transaction information, cookies and marketing.

  • Transaction Information
    When making a purchase on our site, we will collect your name, home and/or business address, telephone number, credit card information and e-mail address. This information is kept private and stored in a secure database. We may also use this information for research and development purposes, marketing and anonymous user analysis. You may opt-out of the above usage at the bottom of this page.
  • Cookies
    A "cookie" is a small file stored on your machine that serves as an identifier. When you visit a web site, your unique identifier is captured and used to notify the web site if you are either a new or return customer. Web sites may also send a cookie to your browser, which may then store it on your system. CompUSA.com uses cookies to maintain our shopping carts. You may set the browser on your computer to notify you when you receive a cookie, giving you the opportunity to accept it or not.
  • Marketing
    As with most web sites, you have the option to register with compusa.com to receive product and service information, special offers, discounts, enter contests and giveaways, etc. If you choose to receive such information, we may ask for your name, home and/or business address, telephone number and e-mail address. If, at any point you choose not to receive information from compusa.com, you may opt-out of this usage.

How does CompUSA use the information we collect?
As described above, we may use your personal information to complete your transaction, notify you of special offers, products and discounts, as well as inform you if you have won a contest on our site. Information used to conduct research and development, user analysis and web site / system administration is provided by third party service partners. These partners are restricted from using your information in any way, other than to help us make our site more useful to our visitors. Service partners are required to sign confidentiality agreements and will abide by CompUSA's privacy policies. To opt-out of having your personal information available to our service partners, please click here.

How do I update my personal information?
If you have an account on compusa.com:

  • If you have established an account on compusa.com, please logon with your e-mail address and password. On the Account page, select the appropriate category. You may update, add or delete any personal information.
If you do not have an account on compusa.com:
  • If you do not have an account on compusa.com, but have registered to receive e-mail communications, special offers, etc., and would like to edit your information or unsubscribe to our e-mail list, please follow this link: www.compusa.com/email

Opting-out of usage categories:
Please review the following categories. If you prefer to not have your personal information used for any of the indicated practices, follow the directions below.

  • No thank you. I do not want my personal information to be used for any type of research, development or anonymous user analysis.
  • No thank you. I do not wish to receive any marketing of services or products via e-mail or direct mail.
  • No thank you. I do not wish to receive any promotional information via telemarketing efforts.
To opt-out of any of the above usage categories, please send us an e-mail with your opt-out preferences to [email protected]. For more information on our privacy practices, please visit www.compusa.com/privacy.asp.