As a total solutions provider, CompUSA eliminates the need for multiple sourcing. We offer your organization one point of contact that puts the entire CompUSA team of experts at your disposal. By consolidating your expenditures with one service provider, you eliminate overlapping costs and leverage your Information Technology (IT) investment. From requisition and acquisition to installation and maintenance, CompUSA can help manage the entire PC life cycle.

Assessment and System Design

• A CompUSA Account Executive will work with you to understand your organization's technology requirements and network environments.
• We will determine the optimal products for your organization, the most efficient method for their installation, and the most effective means of integration with your existing equipment.
• We understand and maximize today's multi-vendor, multi-protocol technologies, and routinely perform compatibility testing.
• Our IT Environment Duplication services allow us to generate proof of concept reporting.
• We consider the entire life cycle of your technology investment when determining the best services and system design for your organization. Life cycle management allows you to make the most of your technology and avoid unnecessary costs.

Configuration

• CompUSA's Quality Integration Center (QIC) provides corporate customers mass configuration solutions that standardize the desktop environment and reduce costs through centralization and control.
• Our QIC is ISO 9002 certified. Technicians will configure your systems in a controlled environment with testing that ensures accuracy, operability and successful multi-vendor integration.
• CompUSA can configure systems to your exact specifications, including hardware configuration, software installation (including application and proprietary software), and image load installation.
• Bundling and staging services are available for configured systems to simplify the installation process.

Installation

Our field technicians and systems engineers will deliver the equipment to offices, establish all connections, verify operability and perform any final integration or configuration required.

Maintenance and Support

• You will receive consistent and comprehensive support for your multi-vendor PCs, workstations, laptops, hardware options and peripherals by certified technicians.
• We ensure your requests are processed in a timely manner with advanced call management and call tracking systems. 24-hour emergency repair is also available.
• The CompUSA Call Center provides around-the-clock access to technical telephone support. Our help desk solutions provide comprehensive support for network operating systems, customer-specific software and proprietary applications.
• We provide Technology Assurance Programs to protect your IT investment.

Upgrades

Upgrades provide a way to keep your company on the cutting-edge of technology while reducing the cost of procurement. CompUSA provides the latest upgrades quickly and affordably.

Distribution

Our dual distribution structure, which includes locations nationwide and our central distribution center, allows us to service your organization's IT needs locally or centrally. CompUSA provides access to an enormous amount of inventory, seven days a week.

Training

• For an organization to get the most from its technology investment, its employees must get the most out of their equipment. CompUSA is a leader in cost containment through productivity management.
• Proficiency increases productivity, while decreasing downtime, maintenance and help-desk call expenses.
• We can design a curriculum to help your employees quickly increase their competency and confidence levels.
• We guarantee the effectiveness of our wide selection of technology classes, and offer the most basic to the most advanced training.

Software Licensing

Software is a large part of your technology investment. We can help you reduce software costs through volume licensing. Our team of experts will help you select the ideal software from our extensive array of products.

Financial Services

• The CompUSA Corporate Credit Card (with no annual fee or set-up charge) allows your organization to have multiple users on one account.
• CompUSA offers a variety of lease agreements that are customized to meet your financial needs.
• Several purchasing options are available for government customers including the I.M.P.A.C. card, GSA Schedule (35-F-4050D), and the National Institutes of Health/Electronic Computer Store II Contract (263-97-D-0342).
• CompUSA accepts many university credit cards and schools may qualify for special academic discounts.