Technology Assessment

• Effective planning can lead to increased productivity, lower maintenance costs and reduced turnaround times.
• We will evaluate your current Information Technology (IT) environment, and identify and correct inefficiencies.
• We provide Network Design evaluations when assessing your your IT environment.

• Our certified network professionals will configure, assemble and verify your network installation as specified in your Network Design evaluation.
• Your installation will be completed in a professional manner by an experienced technical support team, whether your network design involves a five node LAN or a worldwide network system.

• An installation specialist will conduct a site analysis and draft a detailed Statement of Work to ensure quick and efficient completion of all involved projects.
• We will coordinate the installation of multi-vendor projects from start to finish, including:
        - On-site staging
        - Software installation
        - Network systems installation
        - Network certification

• You will receive consistent and comprehensive support for your multi-vendor PCs, workstations, laptops, hardware options and peripherals.
• We used advanced call management and call-tracking systems to ensure that your requests are processed in a timely manner.
• Service options include on-site or carry-in repair.

• Tracking and managing equipment moves, equipment additions, or equipment changes.
• Attaching customized Asset Tags to equipment

• Allowing your Information Systems (IS) management to focus on strategic issues
• Decreasing the administrative burden of adding full-time employees
• Creating flexibility by staffing to meet specific projects

• CompUSA's Flexible Service Plan provides a wide range of technical computer services from a single supplier, with one toll-free number, for one price.
• The Flexible Service Plan includes:
        - Help-desk support
        - Break / fix labor
        - Implementation of upgrade and refresh projects
        - Delivery and on-site installation
• A one-year renewable contract is available. Regular reporting is provided to track your usage of the Service Plan and to identify trends.
• Set-up time is minimal. You will receive a Welcome Kit with access cards and a special Personal Identification Number (PIN). Services are initiated by calling CompUSA's National Support Center toll-free.
• As CompUSA delivers service, units are subtracted from your prepaid balance. The type of service delivered determines unit values.

• LAN service : Internet access for an entire local area network
• InternetPaper : Internet fax service that allows users to send and receive fax documents at their desktop PC
• PSIWeb : Web site hosting with 10MB of disk space (Advantage 150 only) and 100% uptime guarantee
• Email Accounts : Service includes individual email boxes for employees
• Additional options for email, usage, disk space, and data transfer are available
• Optional domain name registration is available

• Configuring the client and server network operating system
• Installing two new or qualified existing workstations
• Installation of the server, printer, UPS and hub
• Connecting all network devices directly to the hub with network cable

• Additional workstations and printers (up to 25) may be added for a fixed price per device
• A site survey can be performed for customers with complex office configurations, or for those needing assistance getting started
• A network layout plan is drawn during the site survey
• Instead of running network cable directly from a device to the hub, we can run cables in the wall or surface raceway terminating near the device with a surface mounted box or flush wall plate (Patch cables and plates included)