What Is TechProLive?

CompUSA TechProLive provides support and troubleshooting services for Windows-based and Apple Macintosh personal computer operating systems as well as selected popular software programs. CompUSA TechProLive also provides �connection support� for many of today's standard peripheral products attached to personal computers.

CompUSA TechProLive offers phone support, live chat, remote desktop log-in support or email support. This can be purchased per incident or as a better value packaged unlimited support for periods of time per user [to start at time of purchase].

CompUSA TechProLive is part of CompUSA's Tech Pro professionally delivered service options that include service at any of our 229 store locations nationwide and in-home and business services provided by appointment by our nationwide network of technicians. When you connect to CompUSA TechProLive, you will have access to support service via the package you choose and at almost anytime of the day you need it.

How Can I Use It?

You have several choices on how you use CompUSA TechProLive service. We provide tools that help millions of computer/technology users stay productive and minimize frustration.

If you have already purchased CompUSA's TechProLive support at one of our nationwide in-store locations, you will need to have your purchase information ready the first time you use our service.

If you are purchasing CompUSA's TechProLive support right now, we will collect your credit card payment via phone, chat, or remote login. Our agents will ask you some basic questions to help get you started, and then you will be on your way to CompUSA TechProLive support.