� Listed pricing is valid for ground freight (3-5 business days) to the continental US only. Freight is rounded up and may be reduced when other items are added to your order. Total item purchases over $150 receive free shipping.
Please have your receipt information available when making your claim
If your product is within 21 days of purchase, please return to the store for a refund or exchange.
If your product is beyond 21 days of purchase, you have three options to process your claim via our Express Exchange website. They are:
A CompUSA TEAM MEMBER will help enter your information
By logging online from the comforts of your home or office at compusa.com/tapexpressexchange
Or, by calling us toll-free anytime at 1-877-520-8324
When complete you will be issued a 6-digit claim number; with this number you will be able to check on the status and/or track the process of your claim.
Your Replacement will be shipped to you.
After receiving your replacement printer, simply return the defective printer in the same shipping package using the postage-paid address label provided.